HostBill, an All-In-One billing & Support solution, comes with built-in Live Chat & Real-Time visitor monitoring to connect you to your website visitors and clients. Turn visitors into customers with few mouse clicks!.


Easy to use Live Support

Real-time chat communication in web browser with your clients and website visitors

  • Assist with purchases, provide live support, eliminate abandoned shopping carts
  • Canned responses, each operator can choose his favourites
  • Create multiple chat departments
  • Offline messages can automatically open support ticket

Real-Time Visitor Monitoring

Get instant informations about traffic on your website

  • Invite website visitors to chat
  • Real-time footrint information - learn how visitors use your website
  • Referal information - let you where your clients come from
  • Time spent on site - for each page visited
  • Auto-recognize returning vistiors and registered customers - with previous chats history
  • Google-search keywords - with analytics enabled on your website you can see what google search brought visitor to your website

Geo Location Visitor's IP Address

Using free GeoIP database HostBill Live Chat can track your visitors' location with 96% accuracy

  • Get visitor Country, Region and City information
  • View visitor location on Google Maps from chat interface
  • Visitor browser & operating system information
  • IP / Hostname information

Easy to integrate - No programming skills required

Multiple integration options possible: Click to chat buttons, graphic chat buttons, floating website badges & more

  • With 3 mouse clicks generate easy to use widget to put on your website
  • No file modifications required to customize your chat status or invitation images - upload them directly from your browser
  • Use different status and invitation widgets for different websites/parts of your website
  • Easy to modify - chat use open-source frontend, easy to edit templates

Key Features

  • No operators limits
  • Included in HostBill for free, no additional fees
  • Install on own server, keep control
  • Engage website visitors to chat
  • Categorized Canned Responses with usage statistics
  • Free GeoIP tracking, no database update fees
  • Chat History, printable transcripts
  • Seamless integration with HostBill Ticketing system
  • Ban unwanted visitors from using chat
  • Automated conversation routing between multiple staff members
  • Multi-language support
  • No additional software/plugins installation required